Sunday, September 5, 2010

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The secret to the success of the Storm system wasn’t just that it packed storage phosphor, fluorescence, and chemifluorescence imaging into a single box. When the product came out, no one was clamoring for a multi-mode imaging system. What made the product sell like crazy was our presentation of Storm as a transition platform.

Lab directors had been telling us for a while that they wanted to “move the lab away from radiation.” Trouble was, for detection and quantification of DNA and protein, nothing was as good as radiation. The non-radioactive chemistries were still somewhat experimental, and discontinuing the use of radioisotopes in the lab just wasn’t a practical option for anyone.

The Storm system let them have their cake and eat it, too. It was a giant, aggressive-looking instrument that barely fit on the bench. In buying one, lab directors could make an extremely visible investment in “moving the lab away from radiation” without actually giving it up. And, with the alternative excitation and detection modes on board, they could experiment with the non-radioactive kits that were coming out from Molecular Dynamics, and other suppliers, and adopt them at their own pace.

I provided concept and copy for the Storm brochure. Rick Bolen did the studio photos, and Tompertdesign did design, layout, illustrations, and production. Paul Falworth coordinated everything.









How Arcturus Sold Customer Training

August 12, 2009

training_course_flyer.pdf (55 KB) Commercial LCM pioneer Arcturus knew back in Q1 of 2005 that they needed to formalize and fund customer education in order to create more users and more market demand for their highly technical PixCell LCM systems. Arcturus also knew that customer education would be valuable only if they could get their customers [...]

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New Product Listing in GEN

August 11, 2009

These new product listings in the trades are free, easy to get, and often appear in both print and online editions. They’re useful for the direct market exposure they provide at introduction as well as the potential for new sales leads. http://www.genengnews.com/newproducts/item.aspx?id=3086

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Search Flickr for Good Free Art

August 7, 2009

ASMS Gelfree Received.pdf (1946 KB) After a strong product introduction program at ASMS, my client Protein Discovery wanted to follow up with a postcard to conference attendees. The objective was to reach and remind the ones most likely to try the brand new product — the early adopters — of its capabilities and newness. I [...]

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Making an Online Form of the Lysholm Knee Scoring Scale…

August 5, 2009

…using Squarespace’s built-in form creation capability. On completion, the submitter gets a confirmation screen, and results are sent to his or her physical therapist. When not working in Squarespace, I usually use Wufoo for form building, which offers similar functionality and creates easily-embedded code.

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Include a Video to Engage E-newsletter Readers

July 14, 2009

Only 20 minutes after release, it’s obvious from the MailChimp stats for this e-newsletter that subscribers are clicking through to the screencast video at a very high rate (presently 89%).

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